Terms & Conditions

1. About these terms

These terms apply when you use the AnytymFly website or book through us. "AnytymFly" means Truerize IQ Strategic Solutions Private Limited, No. 40, 6th Sector, 12th Main, Near BDA Complex, HSR Layout, Bengaluru, Karnataka 560102. By using the site or making a booking you agree to them. If you do not agree, please do not book.

2. Our role

AnytymFly arranges travel services that are provided by independent suppliers such as airlines, hotels, cruise lines, transport companies and activity operators. In most cases we act as an intermediary between you and the supplier.

Each supplier's own terms also apply to the service they provide, including their rules on check-in, baggage, conduct, changes and cancellations. We will share the important ones with you before you pay.

3. Bookings and confirmation

A booking is confirmed only when you receive a written confirmation from us. Until then, prices and availability are not guaranteed.

• Please check every detail on your confirmation, especially names, dates and times, and tell us at once about any mistake.
• Names must match the traveller's passport or government ID exactly. Corrections after issue may be refused by the supplier or may cost extra.
• The person making the booking confirms they have the authority to book for everyone named on it.

4. Prices and payment

Prices are shown in Indian rupees unless we say otherwise, and include applicable taxes unless the page tells you something is extra. Where a holiday is shown with a price in another currency, the amount you pay is confirmed in your quotation.

• Prices can change until your booking is confirmed because of supplier rates, availability and exchange rates.
• You must pay the amount and by the date given in your quotation or confirmation. We may cancel a booking that is not paid on time.
• Payments are processed by our payment partners. We never store your full card details.
• Offers, coupons and bank discounts are subject to their own conditions and cannot be combined unless the offer says so.

5. Changes, cancellations and refunds

The charges for changing or cancelling a booking depend on the supplier's rules for the service you booked. The cancellation terms for your booking are shown before you pay and again in your confirmation.

• To change or cancel, contact us as soon as possible by phone, email or through Manage a booking. Charges grow as the travel date gets closer.
• Many fares, rooms and packages are partly or fully non-refundable. Where this applies, it is shown at the time of booking.
• Refunds, when due, are sent to the original payment method after the supplier's refund reaches us and after deducting any non-refundable supplier charges and payment-gateway costs. We send the refund to your bank within 7 working days, and your bank may take a few more working days to show it.
• If a supplier cancels or materially changes your trip, we will offer you an alternative or a refund as allowed by that supplier's terms and the law.

6. Travel documents and health

You are responsible for having a valid passport, visas, permits, insurance and any health or vaccination certificates that your trip needs. Rules change often, so please check them with the relevant embassy or authority.

We do not arrange visas. Approval is decided by the authority concerned, and we are not responsible if a visa or entry is refused.

7. Your responsibilities while travelling

• Arrive on time for flights, transfers and activities. Missed services are usually not refundable.
• Follow local laws, supplier rules and safety instructions, and respect local people and customs.
• Check the activity description, difficulty and age or health limits before booking adventure activities.
• You are responsible for any damage you cause. A supplier may ask you to leave if you break its rules, without refund.

8. Our responsibility

We take care in selecting suppliers and in arranging your booking. We are responsible for the services we ourselves provide.

We are not responsible for loss, delay, injury or damage caused by suppliers, by you, by third parties, or by events outside our reasonable control, to the extent the law allows. Our total liability for any booking is limited to the amount you paid us for that booking, except where the law does not allow such a limit.

We recommend travel insurance that covers cancellation, medical care and baggage.

9. Events outside our control

Natural disasters, extreme weather, strikes, war, civil unrest, epidemics, government action, airspace or road closures and similar events can disrupt travel. Where this happens, we will help you as far as we reasonably can, but refunds and alternatives depend on what suppliers allow.

10. Using our website

• Keep your sign-in details private. You are responsible for activity on your account.
• Do not misuse the site, try to break its security, copy its content for resale or make bookings you do not intend to use.
• Photos, text, logos and design on the site belong to AnytymFly or its licensors and may not be reused without permission.
• Descriptions and images are for guidance. Small differences between a picture and the real service can occur.

11. Privacy

How we handle your personal information is explained in our Privacy Policy, which forms part of these terms.

12. Governing law and disputes

These terms are governed by the laws of India. If we cannot settle a complaint between us, the courts at Bengaluru, Karnataka have jurisdiction, subject to any rights you have under consumer protection law. We would always like the chance to put things right first, so please contact us with any concern.

13. Changes to these terms

We may update these terms from time to time. The version on this page on the day you book is the one that applies to that booking.

14. Complaints and Grievance Officer

If you have a complaint about a booking, a service or our website, please contact our Grievance Officer:

• Srinivas Kalagara and Naga Anusha Gogineni (Directors)
• Truerize IQ Strategic Solutions Private Limited
• Registered office: No. 40, 6th Sector, 12th Main, Near BDA Complex, HSR Layout, Bengaluru, Karnataka 560102
• Email: anytymfly@gmail.com

We will acknowledge your complaint within 48 hours and aim to resolve it within one month. Privacy complaints are handled in the same way, as explained in our Privacy Policy.

15. Contact us

Truerize IQ Strategic Solutions Private Limited, No. 40, 6th Sector, 12th Main, Near BDA Complex, HSR Layout, Bengaluru, Karnataka 560102.

Phone: +91 9742810053. Email: anytymfly@gmail.com.