Help
Frequently asked questions
Quick answers about booking, payments, cancellations, documents and support.
Booking
How do I book a holiday?
Pick a holiday from Holidays, choose your dates and number of travellers, and continue to checkout. If you would rather talk it through, request a callback and a consultant will plan the trip with you.
Can I customise a package?
Yes. Many holidays can be customised, for example by changing hotels, activities or the number of days. Use the customise option on the holiday page, or ask a consultant to adjust it for you.
When is my booking confirmed?
Your booking is confirmed when you receive a written confirmation from us by email. Until then, prices and availability are not guaranteed.
Can I book for other people?
Yes. Enter each traveller's name exactly as it appears on their passport or ID. You confirm you are allowed to book on their behalf.
Prices and payments
Do the prices include taxes?
Prices are shown with applicable taxes included unless the page says something is extra. Anything not included, such as flights or optional activities, is listed under exclusions on the holiday page.
Why is a holiday shown in US dollars?
Some international holidays show their listed price in USD. Bookings are billed in Indian rupees, and the rupee amount for your dates is confirmed in your quotation.
Which payment methods can I use?
Our team will confirm the payment options with you when they call to complete your booking. We never store your full card details.
How do offers and coupons work?
Bank offers apply automatically when you pay with an eligible card. Coupon codes are entered at checkout. Each offer has its own conditions, shown with it.
Changes, cancellations and refunds
How do I change or cancel a booking?
Go to Manage a booking, or contact us by phone or email with your booking number. Please do it as early as possible, because charges usually grow as the travel date gets closer.
Will I get a refund if I cancel?
That depends on the supplier's rules for what you booked. The cancellation terms are shown before you pay and in your confirmation. Some fares and rooms are non-refundable.
How long do refunds take?
Once a refund is approved, we send it to your original payment method. Your bank or card issuer may take several working days to show it.
Documents and insurance
What documents do I need to travel?
A valid passport (for international trips), any visa or permit the destination needs, and the tickets and vouchers we send you. Requirements change, so check the latest rules for your destination.
Can you help with a visa?
We do not arrange visas. Please check the requirements with the embassy or the authority of the country you are visiting. The decision on a visa is made by that authority.
Should I buy travel insurance?
We recommend it. Good insurance covers cancellation, medical care and lost baggage. We do not sell insurance, so please buy it from an insurer of your choice.
Support
How can I reach AnytymFly?
Call +91 9742810053, email anytymfly@gmail.com, chat on WhatsApp or request a callback. You can also raise a support ticket from your account.
Where is your office?
9, Shilpa Ananya Tech Park, 3 & 6, 1st Floor, ClayWorks, Near Infosys Gate 1, Electronic City Phase I, Konappana Agrahara, Bengaluru, Karnataka 560100
What if something goes wrong during my trip?
Contact us straight away on the phone number in your confirmation or on WhatsApp. We will work with the supplier to put it right as quickly as we can.
